Privacy Policy for DM Audit
Owned and Operated by HitSelect LLC, Utah, USA
Effective Date: Nov 17, 2025
HitSelect LLC, doing business as DM Audit, provides marketing and website audit services designed to help business owners understand their site performance, messaging clarity, and growth opportunities. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, purchase an audit, or interact with our services.
By using DM Audit, you agree to the practices described below.
1. Who We Are
- Legal Entity: HitSelect LLC
- Location: Utah, United States
- Product: DM Audit, a marketing and website audit tool
- Contact: info@hitselectagency.com
This policy applies to all visitors, customers, and users of DMAudit.com and any related subdomains.
2. Information We Collect
We collect only the information necessary to operate DM Audit effectively, deliver purchased reports, troubleshoot issues, and improve our service.
2.1 Information You Provide
- Email Address: When purchasing an audit or requesting support.
- Website URL: Submitted to generate your audit report.
- Optional Communications: Any messages you send us via email or contact forms.
We do not create or require user accounts.
2.2 Automatically Collected Information
We use standard analytics tools (Google Analytics 4) to collect basic technical data, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Session behavior
This information is used for website performance, security, diagnostics, and improving user experience.
2.3 Payment Information
We do not process or store payment details. All transactions are handled by Stripe, and Stripe’s privacy policy governs their handling of your payment data.
2.4 Audit Data
When you submit a website URL for analysis, the system may temporarily process:
- Page content
- Performance metrics
- Publicly accessible metadata
- Screenshots for internal diagnostics (if applicable)
Audit data is stored for 24 hours and automatically deleted.
3. How We Use Your Information
We use information for the following purposes:
3.1 Service Delivery
- To generate your marketing or website audit
- To deliver your PDF report via email
- To provide customer service and answer inquiries
- To troubleshoot technical issues or errors
- To log system performance and diagnose service interruptions
3.2 Operational Improvements
- To maintain, optimize, and enhance DM Audit
- To understand how users interact with the tool
- To ensure website functionality and security
3.3 Communications
- Purchase confirmations
- Delivery of audit reports
- Customer support responses
- Important service updates
We do not send promotional emails unless you have opted in.
3.4 No Sale of Data
HitSelect LLC does not sell, rent, or trade your personal information.
4. Legal Basis for Processing (US Standards)
Even though DM Audit operates under United States privacy standards, we follow best practices for transparency and responsible data use. Information is processed because it is:
- Necessary to fulfill your service request
- Necessary for legitimate business interests such as product improvement and security
- Required for contractual obligations when you purchase an audit
5. Data Retention
5.1 Audit Data
- Stored for 24 hours
- Automatically deleted thereafter
- Can be deleted sooner upon request
5.2 Email Records
Emails related to receipts, support, or delivery may be stored as part of normal business records.
5.3 Analytics Data
Stored according to Google Analytics 4 retention settings.
Users can request removal of their email from internal logs.
6. Sharing and Disclosure
We only share information with trusted third parties who help us operate DM Audit.
6.1 Third Party Service Providers
We use the following providers:
- Vercel: Hosting and server infrastructure
- Stripe: Payment processing
- Google Analytics 4: Website analytics
- Google Custom Search Engine: Search-related functions
- Resend: Email delivery
- Neon Database: Secure cloud database for temporary audit data storage
These providers process data only as needed to perform their services. They do not use your data for advertising or independent profiling.
6.2 Legal Requirements
We may disclose information if required by:
- Law
- Court order
- Government request
- To protect the rights, property, or safety of HitSelect LLC or users
7. Cookies and Tracking Technologies
DM Audit uses standard cookies for:
- Analytics (GA4)
- Basic site functionality
- Load balancing and service reliability
We do not use cookies for behavioral advertising or personal profiling.
8. Children’s Privacy
DM Audit is intended for users 18 years of age or older. We do not knowingly collect information from individuals under 18.
9. Data Security
We take reasonable steps to protect information using:
- Secure hosting via Vercel
- Encrypted connections (HTTPS)
- Stripe’s PCI compliant payment environment
- Secure Neon database
- Access limitations and authentication controls
- Routine monitoring for vulnerabilities
No system is completely immune from security risks, but we follow industry standards to reduce them.
10. Your Rights and Choices
Since DM Audit operates in the United States, your rights include:
- Request deletion of your email from internal logs
- Ask us to remove an audit before the 24 hour deletion window
- Request clarification about how your data is used
- Opt out of future communications
To exercise these rights, contact info@hitselectagency.com.
11. Future Remarketing or Advertising
You stated that you may run remarketing ads in the future. If this happens, the privacy policy will be updated to reflect the collection or use of pixels such as:
- Meta Pixel
- Google Ads tag
- TikTok Pixel
At present, no remarketing pixels are used.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in services, laws, or privacy practices. When changes occur, the updated effective date will be posted at the top of this page.
13. Contact Information
For privacy related questions, requests, or concerns, contact:
HitSelect LLC
Email: info@hitselectagency.com